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HELPFUL HINTS |
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Product Ordering - You can order our products by phone: 800-753-9688 (toll), 707-535-0253 (voice); by faxing a Fax Order Form to: 800-753-0856 (toll fax), 707-535-0254 (fax); or by emailing your request to: sales@novadisplay.com (e-mail). We're Open Monday to Friday 8:00am-4:30pm Pacific Time. You also can place orders online by visiting our [ Online Store ]. To customize your own display or signage products, please send us a description or graphical attachment to: production@novadisplay.com. For more information about ordering Nova Display products please read our [ Ordering Policy ] |
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Company Policies - You can read Nova Display, Inc. payment, shipping, return and warranty polices by following this link [ Company Policy ]. The following information is provided for reference and to answer most of your questions. If you need more detailed information, please call us at 800-753-9688 |
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Pricing - Pricing and specifications for most of our display kits or other products can be found on our website. All prices are subject to change without notice. No deduction will be allowed at settlement. Payment is due before shipment, unless credit terms have been arranged in advance with our credit department. In such case, payment terms shall be as set forth in the credit agreement. We collect sales and use taxes for sales made to residents of State of California. Additional states may be added without notice. We shall not be liable for handling or customs charges for shipments outside the United States. |
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| Catalogue - Most technical and specification information is included in our catalogues. Should you require special advice concerning tensile analysis, engineering feasibility or complicated installation, we will be glad to provide those services, upon request. You can download our online catalogues by following this link [ Product Catalogues ] |
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| Availability - Most of the standard fittings in satin chrome finish are stocked or quick delivered in 5-15 bus. days. Lead time on non-standard fittings or special finishes may vary 2-6 weeks. Consult your salesperson for details. |
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| Custom Orders - For best results, please send us a finished drawing including dimensions and any special details. Using your drawing, we will generate a quote and specification sheet for the parts that lists the pricing, availability, delivery time, etc. You will receive a copy for review before ordering. |
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| Liability - The customer shall test and verify the suitability of the product for intended use. No warranty for intended use is made. The customer assumes all risk and liability. Nova Display only obligation is replacement or credit for product proven defective. Nova Display shall not be liable for any loss or damage from the use or inability to use the product. |
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| Technical Advice - Any technical advise furnished or recommended by Nova Display concerning any use or application of any product is believed to be reliable but the company makes no warranty of results obtained. The customer shall test and verify for suitability for intended use. |
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| Privacy - Privacy is a very important issue to most people. So we have a simple policy: We will not share any information we collect from you with any third party without your expressed permission. We will not send you e-mail or otherwise contact you unless you've indicated that you are in fact interested in hearing from us. To put this policy in perspective, we are not in the direct mail or telemarketing business, so we do not collect information about you with the intention of exploiting it in that way. We do ask for information that will help us help you, both in terms of the products and services we provide and making this web site as useful as possible. We therefore hope you will provide us with feedback in the spirit of enlightened self-interest. |
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| Online Shopping Instructions - We are member of PayPal - a secure electronic transaction company trusted by over 2 million businesses. If you are concerned with safe Internet transactions, PayPal is one of the safest methods to pay online. You can purchase any item on our site by using the PayPal Shopping Cart. With PayPal you can pay with a credit card or an electronic check. If you aren't familiar with PayPal and would like to sign up or get more information go to: http://www.paypal.com |
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Errors
- Please tell us if you receive an error
code, so that we can correct it 
techsupport@novadisplay.com |
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